Shipping and Delivery Questions

Your satisfaction includes:

  • FREE SHIPPING on EVERY order! (excluding AK and HI and INTL orders)
  • No taxes or hidden costs!

We are committed to providing you the most complete selection of quality products, at the best prices.

Delivery Times

Delivery times can vary for each product based on the delivery location and the size of the product.  Due to the size of some products, ground shipping may be the only shipping method available.  Refer to the “When Will My Order Arrive” tab on the FAQ page for more shipping time information.

Delivery Methods

We will use a combination of shipping carriers to ensure the safest, quickest delivery of your items with online package tracking. Most standard shipping is completed using UPS or FedEx. Large item orders like some furniture pieces may require a freight carrier which can add a few days to your delivery.

How is my delivery time determined?

The total delivery time for your order is calculated from the time your order is placed until the time you receive it.

Pre-Ship Processing Time is the time it takes from when you submit your order to when the product leaves the warehouse. This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order and in some cases, custom build the product.

Shipping time is measured from when your order leaves the warehouse to when it arrives at your home or office.

Shipments outside the Continental United States

eBedding4You is committed to customer service and satisfaction.  In an effort to provide excellent customer service, we ship outside the Contiguous United States.  This includes:  Alaska and Hawaii. A flat shipping charge of $100.00 will apply to ALL orders shipped to Alaska or Hawaii. Shipping to Canada is dependent on the brand as each manufacturer has specific shipping restrictions. If you have a need to ship to Canada, simply send us an email with the product(s) you are looking at and we’ll let you know if we can get them to Canada. All accepted Canada shipments have a flat shipping charge of $75.00.

Privacy Policy

eBedding4you is committed to protecting and respecting your privacy. The following policy will outline how we gather and use any information from our customers, visitors, and guests. If you have any questions or concerns regarding the policies set forth here, you may contact us at any time.  We hold our customers, and the information they share with us, in the highest regard. Maintaining your privacy is critical to us. We will not sell, share, or rent your information to others in any ways different from those disclosed in this statement.  By visiting, you are accepting the practices described below.

Information Collected

We gather and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but you may not be able to take advantage of key features of online shopping.

Why we collect information

eBedding4you gathers information about customers so that customers may quickly navigate our site for products of interest, accurately place orders, and improve your experience at

Our goal is to provide our customers with the highest level of service possible. From your first visit to our web site to the delivery of your order, we want you to be completely satisfied with the experience. By collecting information, we are able to offer you features (such as login and password information) which saves you time during the order process.

How we collect information

During the order process and while creating an account, you are prompted to supply us with your contact, billing, and shipping information. This information must be provided in order to complete a purchase and is used to complete your order and contact you regarding your order.

The information we collect

To process your order, we require you to supply us with your correct billing, shipping and contact information (email address and phone number.)

The transfer of this information is secure and cannot be received or read by others. Your credit card information is only shared with our bank for authorization.

Use of information we collect

Emails: We use your email address to send order confirmation emails and invoices. In addition, we use our 3rd party partners to collect customer satisfaction data from you once your order is placed and after your items are delivered. These 3rd party partners are Shopper Approved and Trust Pilot.

How to change your personal information

Contact eBedding4you anytime to modify your personal information. Additionally, you have the ability to change your personal information online anytime you log into your account.

Notification of Changes

If at some point in the future there is a change to this privacy policy that will affect your personally identifiable information, you will be notified by email.Opt Out

You may, at any time, opt out of receiving any communication from eBedding4you. You can simply contact eBedding4you and we will take care of it for you immediately.


Cookies are used to identify how a person arrived at eBedding4you and stores information about their shopping cart. A cookie identifies you while you are at and keeps track of items in your shopping cart between visits. Cookies never contain credit card information and they are actually stored locally to your computer and are only read by


eBedding4you is committed to protecting your private information. To help safeguard against unauthorized access and to ensure appropriate use of information, we have put in place systems and procedures to secure the information we collect online.

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. This industry standard encrypts all of your information, including credit card numbers, so that it cannot be read as the information is exchanged via the internet.
Additionally, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off and close all browsers when finished using a shared computer.

Conditions of Use

Welcome to eBedding4You, a division of Atkins Industries LLC. Your use of this site demonstrates your acceptance of the following terms. If you do not agree to these Terms, in whole or in part, please do not use this site.


Please review our Privacy Policy to understand our practices.

Our Electronic Communications to You

You agree to receive communications from us electronically. We will communicate with you by email. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright & Trademarks

This website and its contents are intended for your personal use. Unless otherwise noted, all content on this site, including text, graphics, logos, button icons, images, audio clips, and software, is the property of eBedding4You and protected by United States and international copyright laws. All software used on this site is the property of eBedding4You and protected by United States and international copyright laws. Third Party content providers also own copyrights in the content original to it. You may not modify, publish, adapt, transmit, participate in the transfer or sale, exhibit, distribute, display, reverse engineer, decompile, dissemble, perform, reproduce, create derivative works from, or in any way exploit any of the site content, on this site, in whole or in part. You may download or copy one copy of the site content for personal, noncommercial use only, provided that no changes in or deletion of author attribution, trademark, legend, copyright notice, or other proprietary notices shall be made. Downloading or copying site content for other than personal, noncommercial use is expressly prohibited without the prior written permission of us or any other copyright owner. You acknowledge that you do not acquire any ownership rights by downloading or copy any of the product listings, descriptions, or prices, nor may you frame or utilize framing techniques to enclose any trademark, logo, or copyrighted material from the site or use any meta tags or any other hidden text utilizing our names or trademarks, without our express written consent.

You shall be solely responsible and liable for any and all damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, posting or submission of your content on the Site.

Copyright 2008 eBedding4You. All rights not expressly granted herein are reserved.

Product and Pricing Information

eBedding4You and its affiliates attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Products displayed may be out of stock or discontinued, and prices are subject to change. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge. We apologize for any inconvenience this may cause you. If you are not completely satisfied with your purchase you may return it as described in our Return policy.

Copyright Infringement Claims

If you believe that any material or content posted on this site constitutes copyright infringement, please forward the following information to the Copyright Agent named below (a “Notice”): (i) Your address, telephone number, and email address; (ii) A description of the copyrighted work that you claim has been infringed; (iii) A description of where the alleged infringing material is located; (iv) A statement by you that you have a good faith belief that the dispute use is not authorized by you, the copyright owner, its agent, or the law; (v) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and (vi) A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Copyright Agent: Customer Service

This notice is issued pursuant to the Online Copyright Infringement Liability Limitation Act.

Protecting Children

We take special care to protect the safety and privacy of children. Our web sites are general audience sites. Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the web.

Links to Third Party Sites

Our web site may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.

Disclaimer of Warranties


Applicable Law

You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of our Site and your purchase of products or services through our Site. We may, in our sole discretion, report actual or perceived violations of law to law enforcement or appropriate authorities. If we become aware, through a complaint or otherwise, of any potential or suspected violation of these Conditions of Use or the our privacy policy (“Privacy Policy”), we may (but are not obligated to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation we may suspend services to any customer being investigated and/or remove any material from our servers. You agree to cooperate fully with any such investigation. You acknowledge that violations of the Conditions of Use or the Privacy Policy could be subject to criminal or civil penalties. The Conditions of Use and the relationship between you and eBedding4You shall be governed by the Federal, State, and Local laws. The failure of eBedding4You to exercise or enforce any right or provision of the Conditions of Use shall not constitute a waiver of such right or provision. If any provision of the Conditions of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Conditions of Use remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the eBedding4You site or the Conditions of use must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Please email for complete mailing address.

Safe and Secure Shopping

eBedding4You is committed to protecting your private information. To help safeguard against unauthorized access and to ensure appropriate use of information, we have put in place systems and procedures to secure the information we collect online.

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. This industry standard encrypts all of your information, including credit card numbers, so that it cannot be read as the information is exchanged via the internet.

Additionally, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off and close all browsers when finished using a shared computer.

When Will My Order Arrive?

Once an order has been shipped, you will receive a confirmation email to the email address linked to your eBedding4You account. If you have not yet received this, please check your junk/spam mail and check to make sure is on your accepted email list.

Additionally, you will receive a text message to the phone number linked to your eBedding4you account with updates for every movement of your package through the shipping process.  This will allow you to know where you package is at all time and anticipate arrival.

Most orders ship within 1-5 business days.

If you have a time-sensitive project or purchase, we recommend that you contact us to explore shipping options.

If you feel you need further assistance, please send in a support request by going to “Contact Us” form.

Return Policy

eBedding4You honors a 14-Day No-Hassle (NO RESTOCKING FEES) Return Guarantee.  Customer satisfaction is our top priority, and we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you can request a return authorization for the item(s) within 14 days of receipt as long as the item is returned in like new condition inside its original packaging.

Standard Return Process

Step 1: Acquire Return Authorization and Instructions

  • To begin the return process, please contact us first to request a return..
  • The Care Representative will initiate the return request with the respective manufacturer. Once approved by the manufacturer, we will provide you with a Return Goods Authorization (RGA) number, and return shipping instructions.
  • This process may take between 1-5 business days dependent on the manufacturer return authorization processes.

Step 2: Shipping Product Back

  • Once you have received the return authorization and instructions, please repack the products in the original box with original packaging material and tags attached to merchandise. Do not write on the box, so that it maintains its like-new condition. Improper labeling may result in the denial of return by the manufacturer.
  • You have fourteen (14) calendar days to return ship your item(s).  You will be responsible for paying for your own shipping costs for returning your item.  Shipping costs are non-refundable.
  • Please ship the package back to the warehouse address provided using a carrier that will provide both a tracking number and delivery confirmation. We ask that you not use USPS as they are not always able to provide those services. If we are unable to confirm return delivery of the product to the proper location, this may result in the denial of refund.
  • Once you have shipped your package, please retain your tracking number and email it to us at so that we can update your return information and track the progress of your return. If a return is shipped without a tracking number the customer will be liable if the item is lost by the carrier and no refund will be issued.
  • You have 14 days to return the product to the warehouse from the date you receive the RGA from us.  After 14 days, the Return Authorization will expire and no replacements or refunds will be given.
  • In the event that a product becomes damaged on its way back to the return destination, eBedding4You will inform the customer via email that the item was received damaged and hold the product for up to 30 days. It is the responsibility of the customer to file a claim with the shipping carrier for the value of the item and instruct eBedding4You as to what should be done with the damaged product. If notification or response from the customer has not been received within 30 days, the item will be donated or destroyed and no replacements or refunds will be given.

Step 3: Refunds

  • Once the return receipt is confirmed, verified to have all of its original contents & packaging, free of damage, use, and modification or wear the refund process will start.
  • The refund credit will be issued back to the customer’s original payment source within 1-5 business days. If the original payment source is no longer available a check may be requested. Refunds via check are typically issued within 14 business days of final approval.
  • The approved refund will be for the full amount of the purchase price minus the original shipping costs covered by eBedding4You to get the product(s) to you.  You can find the original shipping costs on the initial order invoice that was emailed to you at the time of the order.
  • If you have not received credit within 14 days from the date of delivery to the warehouse, please contact Customer Support via the “Contact Us” page.
  • Items returned without the proper RGA# or sent to the wrong warehouse may delay the refund process. Please read your return instructions carefully to avoid delays and unnecessary expenses.
  • Please do not request a charge-back from your credit card company during the return process. Due to the time it takes to resolve charge-back disputes, it is usually better to be patient and wait for the return process to run its course. If a charge-back has been submitted, we will not be able to credit you for your return until the charge-back mediation process has been completed. This process can take up to 180 days.
  • Please Note: The photos & descriptions on our website are the best quality possible and have been provided by the manufacturer. However, photos & descriptions may not be actual representations of colors due to computer monitor settings, and other system components, we cannot be responsible for differences in online colors and actual color variances therefore eBedding4You will not issue credits for shipping based on color variances due to images.

Items Subject to Return Restrictions

  • Any item not accompanied by a Return Goods Authorization Number (RGA#) issued by eBedding4You
  • Any item that has been modified, used, altered or tailored in any way, or that has been assembled or installed (including linens, furniture, or lighting)
  • Any item that is not in resalable condition
  • Any item that is not in the original box with sufficient packaging materials
  • Any item that is custom made to order
  • Expedited shipping fees and Upcharges for shipping to Alaska, Hawaii, Puerto Rico, and International destinations
  • Any item not purchased from eBedding4You
  • eBedding4You reserves the right to refuse any return which does not follow the return policy. This includes items which are stained damaged or any items that have traces of human or animal hair.

Refused Orders

If you refuse an order that has been shipped to you a standard 50% restocking fee will be assessed.  All return orders must follow the return policy. A delivery refusal may also result in the loss of your product and may void any possibility of a refund. You may also be charged for roundtrip shipping costs.

Damaged, Missing, Incorrect Items

We understand that occasionally a product may arrive with a manufacturer defect or become damaged while in transit to you. Rest assured, we will do everything possible to resolve these matters for you in a satisfying and timely fashion – at no expense to you.

For us to be able to provide these services to you, we will need a little help from you, the customer, in the form of detailed package and product inspection upon delivery and notification to our Customer Support team within 48hrs of delivery.

Damaged Parcel Deliveries

If your UPS or FedEx parcel shipment arrives damaged, please do not refuse the delivery. We ask that you accept the package, store it in a safe area, and contact our Customer Support team immediately, via “Contact Us”.

Damaged Freight Deliveries

Immediate inspection of freight shipments upon delivery is very important. Please notate all signs of damage – no matter how slight – on the Bill of Lading or receipt when signing for the delivery. Contact our Customer Support team within 48 hours of delivery to report all damages.

Defective Products

We ask that you open and fully inspect your products with 48 hours of delivery. If you find any manufacturer defects please notify our Customer Support team via “Contact Us” so that we can address these matters with the manufacturer.

Please Note:  In most cases the manufacturer will require picture(s) of damaged, defective, or incorrect items received.

Canceling an Order

After placing your order, you have 30 minutes to request a cancellation. After this period, your order will enter the “Order received and processing” phase in which it is turned over to the warehouse and the fulfillment process begins. At this point, the order cannot be canceled. If your item is on back-order, there may still be a chance to cancel the order – please submit your cancellation request ASAP to or use the Contact Form. Cancellation requests made after 30 minutes will require a request to the warehouse to determine if the order can still be canceled. We will provide an email either confirming the cancellation or stating that we were unable to cancel. Please allow up to 72 hours for confirmation of cancellation. Once an order has shipped, it cannot be rerouted or redirected. If you would like to return the item, you will need to follow the “Return Policy.” Do not refuse the delivery of non-damaged goods as this will result in up to a 50% restocking fee. A delivery refusal may also result in the loss of your product and may void any possibility of a refund. You may also be charged for roundtrip shipping costs. Some items that are custom made or built-to-order cannot be cancelled. Please see the product page for details.